Before You Book
Deposit & Payment
A 50% deposit is required to book. The remaining balance, plus a 4.5% service tax calculated on the full service price, is due at your appointment.
Rescheduling & Cancellation
Appointments may be rescheduled once with at least 48 hours’ notice. Cancellations, changes, or no-shows within 48 hours will result in the loss of the deposit.
Arrival & Punctuality
Please arrive 10 minutes before your appointment. Arriving in a rush may temporarily affect your skin tone and the accuracy of your analysis.
Clients arriving more than 10 minutes late may be considered a no-show.
Clothing
Please avoid hoodies, turtlenecks, or high-collar tops, as they may interfere with the draping process.
A simple crew-neck or round-neck top is recommended.
Makeup
Please arrive as you normally present yourself in everyday life.
Natural everyday makeup is welcome. However, we recommend avoiding heavy foundation, contouring, dramatic eye makeup, or makeup that significantly alters your natural coloring.
To ensure the most accurate results, please avoid facial treatments or activities that may significantly alter your natural skin tone before your appointment.
Questions & Reservation Changes
For assistance with your reservation, please contact us at hello@cocoryny.com
By scheduling an appointment, you acknowledge and agree to COCORY New York’s payment, cancellation, and rescheduling policies.